2482591 Office DE - Munich Commercial MitarbeiterIn / Employee Head of Customer Success (m/f/d) About the Role Head of Customer Success will lead the team of customer engineering project managers within a highly technical and innovative organisation. You will drive customer success by ensuring that EV charging products built on our technology are delivered on time, at the right quality, and with market fit.
This role requires a leader with deep technical expertise in EV charging technology (embedded IoT, cloud systems/CPMS integration, hardware systems) and strong experience managing the full lifecycle of customer product development -- from concept and architecture through certification, production, and market launch.
 
What You’ll Do

Customer Success Leadership

  • Lead, coach, and develop a team of project managers, guiding them through complex, customer-facing engineering projects
  • Build systems, processes, and structures that enable efficient customer onboarding, product definition, prototyping, testing, certification, and production preparation

Technical Consultation & Relationship Building

  • Serve as senior technical advisor to customers, helping them integrate our software, hardware, and ecosystem into their charging products
  • Build and maintain strong relationships across customer organizations, from technical teams to management, sales, and decision-makers

Customer Product Roadmap Planning & Prioritization

  • Work with internal product teams and Technical Product Owners to influence product roadmaps and feature prioritization
  • Assess and communicate the business value of feature requests to balance customer needs with company strategy

Cross-Functional Collaboration

  • Coordinate internal development teams (R&D, product management, systems) to deliver critical features on time
  • Act as a bridge between customer-facing teams and engineering, ensuring smooth execution of projects and feature rollouts

Process Optimization & Documentation

  • Drive continuous improvement in customer project processes
  • Standardize methods for prototyping, testing, certification, and release
  • Improve documentation to enable customers to work more autonomously and reduce the need for custom adaptations

Strategic Market Input & Customer Advocacy

  • Provide insights into customer and market trends to shape EcoG’s mid-term product strategy
  • Identify high-priority projects and advocate internally to secure resources and focus
  • Ensure customer success while aligning with the company’s long-term technology roadmap
]]> About You Technical Expertise
  • Strong background in software development, systems architecture, and hardware integration -- ideally with EV charging station technologies
  • Understanding of the full product development lifecycle and certification processes (CE, UL, Calibration Law)

Leadership & Customer Engagement

  • Proven leadership experience in managing technical teams and complex, customer-facing projects
  • Skilled in engaging with customers at all levels -- from engineering to management -- in a highly technical domain

Project & Process Management

  • Solid track record in leading multi-stakeholder projects and applying agile methods (e.g., Scrum, Agile)
  • Experience defining and improving processes and creating best practices/documentation for scalable customer success

Business Acumen & Communication

  • Ability to assess business value of features and balance customer requirements with company strategy
  • Strong interpersonal and communication skills; proven ability to influence internal and external stakeholders

And beyond your expertise, this is how you work

  • You take ownership, roll up your sleeves, and proactively seek out tasks. You bring energy, positivity, and structure to collaboration -- without needing to be in the spotlight
  • You think in connected systems, develop topics independently, and turn ideas into tangible outcomes. You’re not afraid to make decisions, make mistakes, and learn from them
  • You enjoy presenting results to create clarity and alignment, and you regularly surprise those around you with substance, consistency, and execution power. As a sparring partner, you bring realism and help set the right priorities

Preferred

  • Experience in the EV or automotive industry, particularly in charging infrastructure
  • Familiarity with regulatory and certification standards
  • Experience collaborating with both hardware and software development teams
]]> Why us?
  • Lead a mission-critical function in a fast-growing, market-leading scale-up
  • Shape how customers experience our technology and directly influence product development
  • Work at the forefront of sustainable transportation, in a high-impact role that bridges technology, customer success, and strategy
  • Competitive salary and benefits, plus the opportunity to grow with an international team in a dynamic industry
    • ]]>     permanent executive full-time 10-15 general_and_other_customer_support_and_client_care customer_support_and_client_care 2026-01-09T18:28:16+00:00     2366132 Office DE - Munich Commercial MitarbeiterIn / Employee Head of Market Development & Consulting (m/f/d) About the Role As Head of Market Development & Consulting, you will own the strategy for sales enablement, operator engagement and ecosystem pull -- building demand from charge point operators and partners that accelerates adoption of EcoG OS and drives the success of our customers. You will translate operator needs into commercial opportunities, develop showcases and references that prove value in the field, and align closely with Product on value-added services (VAS).

    What you'll be responsible for in particular: 

    Sales Enablement for Customers

    • Consult and coach OEM sales teams to strengthen their go-to-market execution
    • Ensure customers are well positioned to participate in operator tenders and sourcing processes
    • Build tools and methodologies that empower our customers’ sales organizations (market intelligence, training materials, webinars, playbooks)


    Operator Ecosystem & Advocacy

    • Build and maintain direct relationships with operators across verticals (public charging, transport & logistics, retail, workplace, hospitality)
    • Develop an ecosystem of partners (planners, developers, integrators) to secure adoption of EcoG-powered charging solutions
    • Lead roadshows, webinars, and ROI workshops to educate operators and partners on the advantages of EcoG OS
    • Create operator-focused case studies and content that demonstrate business value

    Showcases & References

    • Develop and run lighthouse projects and pilot sites from concept to successful operation
    • Manage reference deployments with OEMs, partners, and operators, ensuring long-term success and credibility
    • Co-market showcases to build visibility and adoption across the ecosystem

    Lead Shaping & Collaboration

    • Channel operator insights and referrals into the Sales team to catalyze OEM acquisition
    • Coordinate with Marketing and Customer Success to ensure consistent messaging, smooth follow-up, and aligned account development

    VAS Alignment

    • Act as the bridge between operators and Product Management
    • Translate operator needs into requirements for value-added services (VAS), shaping the roadmap and new revenue streams
    ]]>     About You Business Development Expertise
    • Proven track record in technical consulting and business development
    • Experience in sales and realization of charging sites in key verticals (public charging, transport & logistics, retail)
    • Demonstrated success in managing showcases, pilots, or lighthouse projects with measurable outcomes

    Network & Industry Presence

    • Established network with charging site developers, planners, and integrators
    • Strong relationships with charging operators in one or more verticals
    • Active presence in relevant industry associations is a plus

    Leadership & Enablement

    • Consulting or leadership experience in developing sales teams and structured processes
    • Strong ability to translate operator needs into commercial opportunities and enable customer sales success
    • Collaborative, systematic, and pragmatic approach to building long-term ecosystem impact

    Preferred

    • Experience in EV charging, energy services, or adjacent infrastructure markets (e.g. logistics, industrial energy) is a strong plus

    And beyond your expertise, this is how you work:

    • You combine structure with pragmatism -- able to move fast in pilots while thinking long-term
    • You thrive in cross-functional collaboration, working across Sales, Marketing, Product, and Customer Success
    • You earn trust through substance and delivery, not show
    ]]>     Why us?
  • Lead business development for a company redefining EV charging infrastructure
  • Build demand pull from operators that directly shapes OEM adoption
  • Drive the growth of EcoG’s value-added services, creating new revenue streams
  • Work at the intersection of operators, OEMs, and product innovation
    • ]]>     permanent experienced full-time business_development_and_new_accounts sales_and_business_development 2025-09-27T22:10:05+00:00     1167848 Office DE - Munich MitarbeiterIn / Employee Initiative Application - eMobility (Full-time) (m/f/d) About the Role If there is no suitable job for you, we look forward to receiving a speculative application from you!]]> About You We are always looking for new talents to join our team!  And talent includes experienced talent, too.

    We are not actively recruiting for any specific role, but will contact you if a need arises that matches your skills.]]>     Your day at EcoG We are building solutions which combine high-level industrial automation and state of the art electrical engineering… so we value experience and expertise a lot.]]> Why us? We value our people and strive to be a top employer that supports a dedicated team. Join a dynamic, entrepreneurial environment and as an integral part of our growing success. We offer one of the industry’s best compensation packages, not to mention a variety of employee perks. 
    Our People and Culture team is happy to recognize your individual needs, preferred IT equipment, and the opportunity to expand your knowledge with an educational budget.
    Ready to be part of something bigger? Our mission-driven team is dedicated to a more sustainable future. We also like spending time together as people, whether it’s having lunch together or enjoying exciting team-building.

    ]]>     permanent entry-level full-time 1-2 emobility,charging it_project_management it_software 2023-06-27T10:55:31+00:00     1404211 Office DE - Munich Research & Development MitarbeiterIn / Employee IoT API software engineer Golang / Typescript (m/f/d) About the Role The team is creating and maintaining microservices and automation daemons on embedded Linux controllers as well as cloud platforms. The tech stack used is web backend technology, primarily Go and TypeScript.

    ]]>     What you can expect You'll create value with a very diverse international team of highly skilled professionals, work on issues that matter, and have real human interaction in an exciting and dynamic environment.
    You will work on market-disrupting products and projects that combine cutting-edge technology and rock-solid products.]]>     About You This is not your first rodeo. You are a software engineer by profession and passion, made your experiences and did your degree in engineering preferably in computer science, you have proven you can work self-driven and owned topics in complex, large products or projects.
    You show the ability to lead in a fast-paced environment with changing priorities, as well as the ability to work on multiple tasks simultaneously. You are structured and self-driven and experienced with collaborating with cross-functional teams to design and implement new features and functionality. You can express complex technology in a way everyone understands, your strong communication skills help everyone around you be on the same page.

    You're no stranger to REST APIs and event-driven architectures.
    Database realm? You navigate with PouchDB and DynamoDB effortlessly.
    Your playground encompasses Node.js, Golang, and Serverless frameworks/languages.
    OS terrain? You're at home with Embedded Linux. Microservices are your forte, and you're seasoned in AWS, Google Cloud, Azure, or similar platforms, along with containerization technology. Implementing distributed systems and architecting is second nature to you.

    • Experience with working in an agile environment. 

    • Experience with OCPP is a huge plus.

    • Experience with security, web authorization and privacy is beneficial

    • Experience with credit card payment system is also beneficial

    • QA testing experience would be preferable.

    ]]>     Your day at EcoG

  • As our full stack developer you by developing software solutions for our highly scalable e-mobility cloud platform and use web technologies on our IoT devices

  • You will manage and improve the integration layer for backend connectivity, device management and 3rd party services on EV chargers 

  • Supporting and helping to shape the entire software lifecycle from requirements to solution design, development and testing to the productive product in an agile development 

  • Implement software quality standards for EcoG and drive discussions in code reviews 

  • Technical contact for your product owner when analyzing the requirements of the booming e-mobility market, including refinements of use cases and user stories

  • Cooperation with international experts  in a fast-paced agile environment

    • ]]>     Why us?
    Our People and Culture team is happy to recognize your individual needs, preferred IT equipment, and the opportunity to expand your knowledge with an educational budget.
    Ready to be part of something bigger? Our mission-driven team is dedicated to a more sustainable future. We also like spending time together as people, whether it’s having lunch together or enjoying exciting team-building.]]>     permanent experienced full-time 2-5 general_and_other_engineering engineering 2024-01-28T19:26:44+00:00     2540868 Office DE - Munich Product & Ecosystem MitarbeiterIn / Employee Senior Cabinet Engineer / Senior Elektrokonstrukteur (m/f/d) About the Role As a Senior Cabinet Engineer, you will be the primary technical authority for the design, engineering, and optimization of low-voltage switch gears and industrial control cabinets. Drawing on your extensive experience in the German market, you will oversee the entire hardware engineering lifecycle - from initial concept and schematic design to prototype testing and serial production release. You will also play a key role in mentoring junior engineers and shaping our internal design standards.]]> What you can expect

  • Electrical Design & Engineering: Lead the complex design and layout of control cabinets and switch gears 

  • Schematic Creation: Develop detailed electrical schematics, wiring diagrams, terminal plans, and Bills of Materials (BOMs) 

  • Regulatory Compliance: Ensure all designs strictly adhere to relevant German and European standards, specifically DIN EN 61439, VDE 0113 / EN 60204-1, and VDE 0100

  • Component Selection: Specify and source electrical components, electromechanical parts, and safety systems, negotiating technical requirements with suppliers

  • Thermal & Short-Circuit Management: Perform necessary calculations for thermal management (e.g., Rittal Therm), short-circuit constraints, and power dissipation

  • Cross-Functional Leadership: Collaborate closely with mechanical engineering, software development and assembly teams to ensure seamless integration and manufacturability

  • Mentorship: Guide and support junior hardware engineers, conducting design reviews and fostering a culture of continuous improvement.

    • ]]>     About You Required:

    • Education: Bachelor’s or Master’s degree in Electrical Engineering, Automation Technology, or a certified state technician (Staatlich geprüfter Techniker) / Master Craftsman (Elektromeister) with equivalent experience

    • Experience: 10+ years of hands-on experience in control cabinet engineering and electrical hardware design, with a proven track record specifically within the German market

    • Software Mastery: Expert-level proficiency in EPLAN Electric P8 (including EPLAN Pro Panel for 3D layout)

    • Norms & Standards: Deep, applied knowledge of German and European electrical engineering standards (CE marking, DIN, VDE, Machinery Directive)

    • Language Skills: Fluent German (C1/C2 level) for clear communication with local suppliers and production teams, and professional proficiency in English

    Preferred: 

    • Experience with UL/CSA standards (UL 508A) for the North American export market

    • Familiarity with ERP and PLM/PDM systems (e.g., SAP, Teamcenter) for BOM and lifecycle management

    • Background in agile engineering environments

    ]]>     permanent experienced full-time electrical_and_electronics_engineering engineering 2026-02-23T18:46:55+00:00     2450659 Office DE - Munich Product & Ecosystem MitarbeiterIn / Employee Senior Electrical Expert - EV Charging Systems (m/f/d) About the Role As our Electrical Expert, you will own the design maturity of our next-generation EV charging reference design. Your work forms the backbone of how EcoG customers bring reliable, scalable, and serviceable charging systems to market. This role sits at the intersection of engineering excellence, manufacturability, and customer value creation.


    You will lead the mechanical and electrical aspects of the reference design across the full product lifecycle. Your focus: functional accuracy, robustness, performance, and optimization for production (Design for Manufacturing/DFM) and field service (Design for Service/DFS). You will collaborate closely with product, electronics, software, and customer teams.

    ]]>     What you can expect

  • Lead the mechanical and electrical design of EV charging systems, with strong ownership of DFM and DFS

  • Develop robust, reliable, and cost-efficient designs aligned with IEC 61851-23, UL 2231-1/-2 and comparable standards

  • Drive design reviews, structured risk assessments, and FMEAs to identify and mitigate potential issues

  • Create and maintain detailed 2D/3D CAD models, schematics, BOMs, and technical documentation

  • Partner with EcoG customers to support design integration, manufacturing readiness, and a smooth prototype-to-production transition

  • Collaborate with customer field service teams to integrate real-world feedback into design improvements that reduce maintenance time and improve serviceability

  • Keep current with industry developments, materials, and best practices across EV charging and power electronics

    • ]]>     About You

  • 7+ years of experience in electrical or mechanical engineering, with clear exposure to product design and development

  • Demonstrated mastery of DFM and DFS. You bring concrete examples of optimizing products for mass production and field maintenance

  • Strong experience in control power distribution, wire and circuit protection sizing, etc.

  • Strong experience in busbar sizing, routing, circuit protection, short circuit considerations for three-phase 400Vac/480Vac and 100-1000 Vdc systems

  • Ability to create schematics, wiring diagrams, panel layouts, bills of material, etc. 

  • Familiar with industrial electrical codes ensuring designs meet industry safety and regulatory standards; IEC/UL/NEC for applicable regions

  • Hands-on experience with prototyping, testing, validation, and iterative refinement of electromechanical systems

  • Knowledge of manufacturing and assembly processes, both automated and traditional

  • Skilled in CAD design, technical documentation, and structured analysis (FMEA, tolerance analysis, etc.)

  • Prior experience in EV charging, power electronics, or comparable industries is highly preferred

  • Degree in Mechanical Engineering, Electrical Engineering, or a closely related field

    • And beyond your expertise, this is how you work:

    • You think in systems and understand the downstream impact of design choices on manufacturing, cost, and serviceability

    • You communicate clearly and collaborate well across functions, from electronics and software to product, manufacturing, and customer teams

    • You enjoy solving complex engineering problems with both hands-on work and structured thinking

    • You bring a pragmatic mindset: build early, test often, learn fast

    • You can move between precision and speed, depending on the stage of the design

    • You take ownership and deliver reliably, even in a fast-moving environment

    ]]>     Why us?

  • Shape a reference design that will influence the next generation of global EV charging products

  • Work at the intersection of hardware engineering, customer impact, and design maturity

  • Collaborate with an international team of highly skilled engineers

  • Build products used by customers around the world

  • Drive innovation in a growing industry with real relevance for sustainability and energy transition

  • Join a company where you can see your impact: “I built this” is something you will say often

    • ]]>     permanent experienced full-or-part-time 7-10 electrical_and_electronics_engineering engineering 2025-12-04T17:02:22+00:00     2571986 Office DE - Munich Product & Ecosystem MitarbeiterIn / Employee Senior Solution Engineer - EV Charging Systems (m/f/d) About the Role As a Senior Solution Engineer at EcoG, you would be in charge of transforming standard EcoG products into perfect solutions for EcoG customers. Your work plays a vital role in enabling a speedy go-to-market strategy for EcoG customers and thus the success of EcoG. With a sound understanding of electrical systems and software engineering, you would know EcoG products inside out and make the best out of it for the customers. You would work closely with R&D, product management, and customer success team to continuously improve EcoG products and offerings.

    ]]>     What you can expect

  • Be the main technical interface between EcoG and EcoG customers

  • Together with the customer success team, support and guide EcoG customers in bringing their EV charging system products from design phase, through prototyping, testing, certification, and finally to production

  • Be an expert in requirement engineering and map customer needs to EcoG product offerings

  • Review product design documents, wiring schematics of charging systems, product user manuals 

  • Lead system prototyping, integration and testing activities, both at EcoG and at customer locations

  • Work closely with system architects and product management team in maintaining and improving EcoG reference design architectures to better fulfill needs of our customers.

    • ]]>     About You

  • 5+ years of experience in electrical engineering, with sound exposure to software development

  • Hands-on experience with prototyping, testing, validation of electrical systems

  • Experience in electrical system design and IoT technologies

  • Experience in customer interaction with project responsibilities

  • Experience in e-Mobility, especially EV charging systems is a plus

  • Knowledge of EV charging standards such as IEC 61851-23, ISO 15118, OCPP is a plus

  • Degree in Computer Science,  Electrical Engineering or related field


    • And beyond your expertise, this is how you work:

    • You communicate clearly and collaborate well across functions, both internal and external

    • You enjoy solving complex engineering problems with both hands-on work and structured thinking

    • You bring a pragmatic mindset: build early, test often, learn fast

    • You respect deadline, take ownership and deliver reliably

    • You can maneuver through multi-thread operations and adjust work based on priorities 

    ]]>     Why us?

  • Work at the intersection of hardware engineering, customer impact, and design maturity

  • Collaborate with an international team of highly skilled engineers

  • Build products used by customers around the world

  • Drive innovation in a growing industry with real relevance for sustainability and energy transition

  • Join a company where you can see your impact: “I built this” is something you will say often

    • ]]>     permanent experienced full-or-part-time mechanical_engineering engineering 2026-03-20T18:21:00+00:00     2629468 Office DE - Munich Commercial MitarbeiterIn / Employee Senior Solution Sales Executive – EV Charging Technology & Embedded Software (m/f/d) About the Role We are looking for a highly driven Senior Sales Executive to expand EcoG’s presence among leading EV charger manufacturers, industrial OEMs, and companies entering the EV charging market.


    This role focuses on strategic “design-in” sales of EcoG Universal Core, our embedded charging software and controller platform. The position requires the ability to navigate complex industrial sales cycles, build trusted executive relationships, and translate customer needs into scalable commercial opportunities.


    You will work closely with leadership, product and engineering teams and play a key role in shaping EcoG’s next phase of international growth.

    ]]>     What you can expect What You’ll Do

    Strategic Enterprise Sales

    • Identify, develop and close new business opportunities with EV charger manufacturers, industrial OEMs and strategic market entrants

    • Build and manage long-term relationships with executive stakeholders and decision-makers

    • Drive complex, long-cycle enterprise sales processes from initial engagement through negotiation and closing


    Complex Solution Selling 

    • Lead consultative sales processes around embedded charging software, controller technology and related EV charging infrastructure solutions

    • Understand customer product roadmaps and position EcoG solutions as long-term strategic components

    • Coordinate closely with internal engineering and product teams during evaluation and integration phases


    Market & Ecosystem Development

    • Leverage your industry network to open strategic opportunities across the EV charging and energy ecosystem

    • Represent EcoG at selected industry events, conferences and customer meetings

    • Contribute market insights and customer feedback to commercial and product strategy discussions


    Commercial Excellence

    • Maintain structured pipeline management, forecasting and CRM documentation

    • Support the development of scalable and repeatable enterprise sales processes as EcoG continues to grow internationally

    ]]>     About You Qualifications & Experience

    • 7+ years of experience in strategic B2B technology sales within EV charging, embedded software, power electronics, industrial IoT, energy infrastructure or related sectors

    • Proven track record in complex enterprise or OEM sales environments with high-value deal structures

    • Strong understanding of EV charging technologies and industrial technology ecosystems

    • Experience managing long and consultative sales cycles involving multiple stakeholders

    • Established professional network within EV charging, energy or industrial technology sectors

    • Strong communication, negotiation and relationship management skills

    • High level of ownership, autonomy and entrepreneurial mindset


    Nice to have

    • Experience with EVSE systems, DC charging or energy infrastructure technologies

    • Familiarity with European EV charging regulation and standards (e.g. AFIR, Eichrecht, NIS2)

    • Experience with strategic partnerships or channel development

    • CRM experience (HubSpot or comparable systems)

    ]]>     Why us?

  • Strategic Impact: Join a company at a defining stage of international growth and play a direct role in shaping the future of EV charging infrastructure

  • Market Position: Work with one of Europe’s leading EV charging technology companies with a strong global customer base and rapid expansion plans across Europe and North America

  • Technology with Real-World Relevance: Help industrial customers accelerate the rollout of reliable, intelligent and scalable charging infrastructure solutions. 

  • Entrepreneurial Environment: Be part of a highly collaborative and execution-focused environment where ownership, initiative and impact matter. 

    • ]]>     permanent experienced full-time 7-10 business_development_and_new_accounts sales_and_business_development 2026-05-09T19:45:09+00:00